Advantage Self Storage - Rutherford, Maitland

Member of SSAA

For Domestic and Commercial - Advantage Self Storage

Frequently Asked Questions

Facilities.

Does Advantage Self Storage have access to my unit?
No. You have the only key.

Do I share a storage space with anyone else?
No. Each unit has individual access.

What size space will I need?
Use our estimator to calculate the space required.

Can I share my unit?
Yes by personal arrangements only. Extra entry proximity cards can be purchased.

Can I change my storage space if I increase or decrease my storage needs?
Yes. Subject to availability.

Can I drive to the door of my unit?
Yes. All external units have driveway access. Some units have both external and internal access.

Access and Security.

During what hours can I access my goods?
24/7 (24 hours, 7 days per week)

Are there any limitations on access?
No. You can come and go as often as you please.

Do I need my own padlock?
Yes it is advisable. We have them available individually keyed and shrink wrapped for your security.

What are the office hours?

Monday – Friday 8.00am – 5.00pm.
Saturday – 8.00am – 2.00pm
Other times – By arrangement, please contact us.

Is Advantage Self Storage open on Sundays & Public Holidays?
Access to storage units only. Office by arrangement.

What sort of security does Advantage Self Storage provide?
We have the latest state of the art security including: Individually alarmed units with back to base monitoring. Electronically controlled access gates. Arm and disarm facilities on entry and exit. 24 hour CCTV monitoring using an 8 channel digital video recording system. Night flood lighting.

Prices, Rental Periods and Payments.

How much does it cost to store my things with you?
Please contact our office for the latest prices and availability.

Do I pay weekly or monthly?
Initially monthly in advance then on a week to week basis if extensions are required.

What are my payment options?
You can pay in person, post or phone.

Do you offer any discounts?
Yes, we offer the following discounts:

5% discount for seniors.
5% discount for quarterly payments in advance.
10% discount for yearly payments in advance.

Can I receive my storage account from Advantage Self Storage by email?
Yes.

What is the minimum and maximum time I can store with you?
From one calendar month to as long as you require.

Bookings, Moving In and Moving Out.

Do I have to book in advance?
It is advisable to make sure you obtain the size unit you require.

Do I have to sign a lease?
No. Only a standard Australian Self Storage Association agreement.

Can I move in today?
Yes. Subject to availability.

Do you guarantee the unit I have pre-booked?
Every effort will be made to keep the unit for you, however if the current tenant wishes to extend we will find you another unit or two units equivalent in size at the same cost as quoted.

How do I move my goods into storage?
You may use one of our recommended removalists.
Hire a truck or van from Thrifty Car Hire. Email: todd.holden@thrifty.com.au
Or borrow our free-on-loan trailer and move your goods yourself.

How much notice do I need to give when I want to take my goods out of storage?
Generally two weeks.

Insurance Sales and Services.

Does the price of my unit include insurance?
No. You have to insure your own goods as values vary from client to client.

Do you offer Insurance?
Yes via Midland Insurance Brokers. www.midlandinsurance.com.au

Email: gilda.mihran@midlandinsurance.com.au

Does Advantage Self Storage provide packaging material?
Yes. We have 1 & 2 ply removalists boxes, port-a-robes, book boxes, wine cartons, picture packs, etc.